Privacy Policy

About Websendor

Websendor is a digital solutions agency based in Ghana, providing website development, UI/UX design, SEO, paid advertising, and digital strategy services to small and medium-sized enterprises (SMEs).

Information We Collect

We may collect the following types of information:

1. Personal Information
   When you contact us or use our services, you may voluntarily provide:
   • Full name
   • Email address
   • Phone number
   • Business name
   • Project or service-related details
2. Technical Information
   We may automatically collect limited technical data such as:
   • IP address
   • Browser type and device information
   • Pages visited and time spent on our website
   This data is used strictly for analytics, security, and website performance improvement.

How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests
• Deliver and manage our services
• Communicate project updates and support
• Improve website functionality and user experience
• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website performance
• Understand user behavior
• Analyze traffic and engagement

You may disable cookies in your browser settings, though some features of the website may not function properly as a result.

Data Sharing and Third Parties

We may share information only with trusted third-party service providers where necessary to deliver our services, such as:

• Website hosting providers
• Analytics and performance tools
• Email and communication platforms

These third parties are obligated to protect your data and use it solely for the intended purpose.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or contractual requirements

When data is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict certain data processing activities

Requests can be made through our official communication channels.

Third-Party Links

Our website may contain links to third-party websites. Websendor is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies independently.

Children's Privacy

Websendor's services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the revised policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact Websendor through our website or official communication channels.